10sbat Frequently Asked Questions

10sbat requires a clear scan or photo of your government-issued CNIC (both sides) or a valid Pakistani passport. You may also be asked to provide proof of your payment method — for example, a screenshot of your JazzCash or EasyPaisa account showing your name and number. KYC documents are reviewed within 24 hours on business days.

On the 10sbat login page, click "Forgot Password" and enter the email address or mobile number linked to your account. A password reset link will be sent to your email, or a reset code will be sent via SMS. Follow the instructions to set a new password. If you no longer have access to the registered email or number, contact 10sbat live chat support directly.

No. 10sbat strictly allows only one account per person, per household, and per device. Operating multiple accounts is a violation of the Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you have accidentally created a duplicate account, contact support immediately to merge or close the extra account.

To permanently close your 10sbat account, contact the support team via live chat and request account closure. Any remaining PKR balance will be withdrawn to your verified payment method before closure is processed. Note that if you are closing your account for responsible gaming reasons, the self-exclusion tool may be a more appropriate option — it prevents re-registration during the exclusion period.

Log in to your 10sbat account and navigate to the Cashier section. Select JazzCash as your deposit method, enter the amount in PKR you wish to deposit, and confirm. You will receive a payment prompt on your registered JazzCash mobile number. Approve the transaction using your JazzCash PIN. Deposits via JazzCash are typically credited to your 10sbat account within 2 to 5 minutes.

The minimum deposit on 10sbat is Rs 500 PKR for JazzCash and EasyPaisa transactions. Bank transfers via HBL, UBL, or Meezan Bank have a minimum deposit of Rs 1,000 PKR. USDT TRC20 deposits have a minimum equivalent of approximately Rs 1,500 PKR. These minimums are designed to be accessible for Pakistani players regardless of city or budget.

EasyPaisa withdrawals from 10sbat are typically processed within 30 minutes to 2 hours once approved by the finance team. Withdrawal requests are reviewed during business hours; requests submitted late at night may be processed the following morning. All withdrawal requests require your 10sbat account to be fully KYC verified, and the withdrawal must be sent to the same EasyPaisa number used for deposits.

10sbat does not charge internal fees on deposits or withdrawals. However, your payment provider — such as JazzCash, EasyPaisa, HBL, or UBL — may apply their own standard transaction charges according to their fee schedule. USDT TRC20 network fees (gas fees) are borne by the player. 10sbat recommends checking your payment provider's current fee structure before transacting.

As a general rule, 10sbat follows a same-method withdrawal policy to comply with anti-money-laundering regulations. This means withdrawals are processed back to the same JazzCash, EasyPaisa, or bank account used to make the original deposit. If your original payment method is no longer active, contact 10sbat support with supporting documentation to discuss alternative arrangements.

10sbat hosts hundreds of slot titles from leading international providers. The catalogue includes classic 3-reel slots, modern 5-reel video slots, Megaways mechanics, progressive jackpot games, and themed titles popular with Pakistani players. You can browse the full slots library from the Slot section of the platform, filtered by provider, volatility, or jackpot type.

10sbat offers pre-match and live in-play betting markets on international cricket including Test matches, ODIs, T20Is, and major leagues such as the PSL. You can bet on match outcomes, top batsman, top bowler, total runs, and dozens of ball-by-ball markets. Navigate to the Cricket section, choose your match, and place your bet in PKR. Live odds update in real time during the game.

Yes. Pakistan Super League (PSL) matches are among the most popular betting events on 10sbat during the tournament season. 10sbat covers all PSL fixtures including group stages, eliminator rounds, and the final. Markets include match winner, highest run scorer, most wickets, player of the match, and live ball-by-ball options during games. PSL betting is available for players from Karachi, Lahore, Islamabad, and across Pakistan.

All casino games on 10sbat — including slots, live dealer tables, and instant-win games — use certified Random Number Generator (RNG) technology independently audited by third-party testing labs. Game providers on the platform hold their own certifications from recognised gaming testing authorities. 10sbat operates under an international gaming licence that mandates fair-play compliance as a non-negotiable condition.

Yes. The 10sbat platform is fully optimised for mobile browsers on Android and iOS devices. You can access the complete games catalogue — including cricket betting, slots, live casino, Happy Fishing, and Plinko — from any modern smartphone without downloading a separate app. Simply visit 10sbat.org from your mobile browser and log in as normal. The mobile interface automatically adjusts to your screen size.

10sbat offers a welcome bonus package to newly registered and verified players on their first deposit. The specific bonus percentage and maximum amount are displayed on the promotions page at the time of your registration. Welcome bonuses at 10sbat are credited to your bonus wallet and are subject to wagering requirements before any winnings can be withdrawn. Always read the full bonus terms before claiming.

Wagering requirements (also called rollover requirements) are the number of times you must bet your bonus amount before it converts to withdrawable cash. For example, a Rs 1,000 bonus with a 20x wagering requirement means you need to place Rs 20,000 in total qualifying bets before withdrawing. 10sbat's specific wagering requirements vary by promotion and are detailed on each bonus offer page.

Yes. 10sbat rewards regular players through an ongoing loyalty programme. As you play casino games, place sports bets, and complete challenges, you accumulate loyalty points that unlock tier upgrades. Higher tiers come with benefits including improved reload bonuses, faster withdrawal processing, dedicated account management, and access to exclusive promotions. Full VIP programme details are available inside your 10sbat account dashboard.

Yes. All bonuses credited to your 10sbat account carry an expiry period, which is stated in the individual bonus terms at the time of issue. Unused bonus funds and any associated free spins that are not used before the expiry date are automatically removed from your account. 10sbat recommends reviewing your active bonuses in the My Bonuses section of your account to track expiry dates.

10sbat operates under an international gaming licence issued by a recognised gaming authority. The platform complies with the regulatory standards set by its licensing jurisdiction, which covers fair play, player fund protection, responsible gaming requirements, and anti-money-laundering obligations. Players from Pakistan can access 10sbat as an internationally licensed online gaming platform.

The minimum age to register and play on 10sbat is 21 years old. This is strictly enforced through KYC age verification — all players must submit a valid CNIC or passport confirming they are 21 or above before real-money play is permitted. Any account found to be operated by a person under 21 will be immediately closed. 10sbat does not permit underage gambling under any circumstances.

Self-exclusion on 10sbat allows players to voluntarily suspend their account for a set period — minimum 6 months — during which they cannot log in, deposit, or place bets. To request self-exclusion, contact 10sbat live chat support and clearly state your intention. The exclusion is actioned within 24 hours. During exclusion, 10sbat will suppress all marketing communications to the excluded account.

Yes. 10sbat provides deposit limit controls directly within your account's Responsible Gaming settings. You can set daily, weekly, or monthly PKR deposit caps. Limit reductions apply immediately; increases require a mandatory 72-hour waiting period to prevent impulsive decisions. You can also activate session time reminders and cool-off periods of up to 6 weeks. These tools are available to all registered 10sbat players at no cost.

10sbat customer support is available 24 hours a day, 7 days a week via live chat directly on the platform — average response time is 3 to 5 minutes. You can also reach the support team by email at [email protected] for less urgent queries. Live chat is recommended for account-specific issues, payment queries, responsible gaming requests, and any matter requiring immediate attention.